Website Development Articles
Some good articles about Website Development
The Two Most Common Mistakes That Scare Away Web Visitors
Can you imagine the hypocrisy of spending thousands of dollars, countless hours, and boatload
of resources to create a marketing tool that actually sends prospects running for the hills? It might seem crazy, but
a overwhelming majority of websites are doing just that.
By failing to (1) define the specific goals of your website and (2) understand how it fits
in with your customer's buying process, you could be loosing out on the opportunity to enable prospects to receive the value
you can offer them. - Or worse, by grossly confusing, discouraging, and even annoying them, you could be pushing them
into the arms of the competition.
These two incredibly common pitfalls could be costing you business.
However, used effectively, your website becomes a strategic component of a well-oiled marketing
and sales funnel that effectively supports your ideal prospects and customers in making the decision to work with you.
There are three components to an effective marketing and sales funnel:
Component 1 - Enables ideal prospects to find you or your business
Component 2 - Gives a prospect an experience of you
Component 3 - Invites the prospect to become a customer
Each successive stage helps your ideal prospects - those who most need the solutions you offer
- to find, connect, and build a feeling of trust with you.
Like a funnel, it is wider at one end and smaller at the other. So in order to get an
abundance of customers coming out at the end of the funnel, it's important that you supply the beginning of the funnel with
a healthy number of prospects.
Each component of a fine-tuned marketing and sales funnel uses key marketing tactics and tools
to guide a prospect along the path to working with you.
A website is one of those tactics and tools. Other examples include email newsletters,
complimentary consultations, brochures, speaking engagements, strategically-placed advertising, grassroots marketing, publicity,
Together, the three components, and their underlying tools and tactics, can support you in
reaching your business goals.
To build an effective sales and marketing funnel, first define your specific marketing and
sales goals. Do this by asking yourself:
How many new customers do I want to generate per week/month/quarter/year?
How many dollars in revenue do I want to generate per week/month/quarter/year?
What would you like your product and service mix to be? In other words, of your total
sales, what percent would you like to have allocated to which product and service?
How many total prospects would you like to have in you customer database? How many people
would you like to have on your mailing list?
How many people would you like to add to your mailing list per week/month/year?
Once you have defined the specific goals and objectives of your marketing and sales funnel,
consider how you would like your website to support those goals.
Looking at your Marketing and Sales Funnel, do you want your website to support Component
1, Component 2, Component 3, or some combination of these?
If you want your website to support Component 1 of your marketing and sales funnel - it must
serve as a channel for high-volumes of people to find out that you and your company exist.
In order for your website to support Component 1 of your marketing and sales funnel, it must
produce a consistent heavy flow of prospects to your business. Without this, the rest of your marketing funnel will
suffer dramatically. If only a few people can find your business, then even fewer will be interested in sticking around
to get an experience of you.
To make sure you have consistent, heavy flow of prospects coming to your website, consider
specifically how a prospect might find you.
Did they search for you on a search engine, like Google? If so, what specifically did
they search for?
And when the list of options came up on Google, where was your listing located? Was
it in the top 10 listings, or was it on page 102?
Did they find you on another website? Like an affiliate partner website?
Did they find you on another website featuring an article you wrote? If so, what kind
of article would have brought them to you?
Were they visiting a popular, high-traffic website that attracts a similar market as yours,
when they found a banner add linking to your website?
In order to effectively help prospects find you, it's essential that you understand the specific
needs that they are trying to solve. This will help you craft effective search engine listings, feature relevant articles,
and target the best key words.
By doing this, you can align with and help along the decision-making process of prospects.
If your website is NOT meant to function as a vehicle for Component 1, then make sure that
some other marketing channel is - speaking, networking, article-writing, publicity, advertising, or some other tactic.
Remember that without a healthy Component 1 - leveraging a website or some other marketing
tool or tactic - it's almost impossible to meet your sales and marketing goals.
If your website is meant to support Component 2 of the marketing and sales funnel, the focus
shifts towards giving visitors an experience of you that leaves them wanting more.
Examples of using your website for Component 2 - to give visitors an experience of you include:
Offering a host of free downloadable tools - reports, assessments, community-building tools,
Having a blog
Making available articles
Having high-quality, high-intrigue web copy
How ever you deliver this experience is less important than the reaction it evokes.
-It's should create a want and desire by the visitor to want more from you and your business.
If it just gives them a bunch of free stuff and they leave, then you have not met the real
objective of Component 2.
During Component 2 of the marketing and sales funnel, a prospect is answering the question,
"Is this product/service right for me?" To answer this question, the prospect looks at two very important factors:
benefits and objections. Your job is to make sure that the benefits outweigh the objections.
If your website is meant to support Component 3 of the marketing and sales funnel - and you
really want people to actually type in the numbers of their credit card to pay for your services online - it's important that
you really understand what you're expecting.
Here's the thing - it generally takes at least seven times of being exposed to a particular
product or service before an online customer will be willing to make a purchase.
Hence, if you are expecting that the average web visitor will find you today and be willing
to pay for your product after only being exposed to you through your website in 10 minutes or less - you're probably not being
True, impulse buys do happen, but they are more the exception rather than the rule.
So if you want your website to effectively invite prospects for an order, it's important that elsewhere in your marketing
and sales funnel you have given them the opportunity to really, truly get to know you.
Examples of this would be by providing a free multi-part eCourse, delivering a free evening
seminar, or through a referral from someone they already know and respect earlier in the marketing and sales funnel process.
If Components 1 and 2 have been effectively delivered, then Component 3 is easy.
However, it is quite common for internet marketers to make the mistake of assuming that large
numbers of web visitors will magically say yes to products and programs they know little about.
Don't make that mistake.
Bottom line - The key to building an effective Component 3 on your website is to have strong,
consistent and effective tactics build into Components 1 and 2 of your marketing and sales funnel.
To avoid wasting time, money, and energy on websites that not only don't work - but actually
scare prospects away - be sure to incorporate the Three Component System to building an effective marketing and sales funnel.
Copyright 2005 Coco Fossland
Frequent Business Question: How Do You Start a Web Business?
Today it seems everyone is jumping on the entrepreneur
bandwagon, and who could blame them?
Setting your own
schedule, working from the comfort of your own home, and
never having to deal with a horrible commute
politics again, this option is quite popular among all ages.
With the advent of the technology age, it seems
individuals are looking to the internet to provide them
with goods or services. Without having to leave your
to shop for whatever your heart desires, web
businesses have boomed over the past decade. More popular
than ever, starting
your own web business is an excellent
way to earn an extra income or replace your current income.
However, many individuals
who wish to begin this new chapter
in their lives do not have any experience in starting or
running a business, spurring
them to ask the question: how
do you start a web business? The answer is: easy! All you
need is a computer, internet
connection, and a dream and
you are halfway there.
Starting a web business may be a bit more complicated than
logging onto the World Wide Web
and throwing up a website
hocking your goods or services. You will need to create a
traditional business plan that clearly
outlines your goals
after you determine what type of business you wish to start.
There are a plethora of e-books and
websites dedicated to
helping you determine your business and what niche it will
occupy in cyberspace. The beauty of
starting a web business
is that you can form a successful online business with
little costs. Instead of having to procure
storefront, pay for utilities, and cover all types of other
start-up costs, you simply have to develop
a website. This
task can be completed for a minimal cost, as many domain
hosts allow you to use a web address of your
for little money. If your budget is bare-bones, you can
choose to use one of the many free web hosts, including
and Angelfire, although you will not have your own
domain name. If you are lost in the whole process of
implementation, look to the many web
companies that specialize in website creation. These
companies will provide you
with a domain, tailor your
website to suit your specific type of business, and
maintain the website. This option is
those business owners lacking the technical skills
necessary to create and perform regular upkeep on their
website. However, the task is not that difficult
that it cannot be accomplished by anyone who is willing to
web domain hosts offer easy-to-use programs
that allow anyone to quickly and easily create a website.
Yahoo! has an
excellent small business service that is
geared toward individuals with minimal technical skills.
of these domain hosts include e-mail
addresses in their packages. This feature allows you to
develop a method of communication
through a professional
Since you are not able to meet potential customers and
clients in a one-on-one basis, your
website needs to give
your business a professional face. The World Wide Web is
packed with websites, so your business
needs one that sets
it apart from the rest. A website with panache will
benefit your business, so it may be worth investing
firm to design your own website. Keep in mind the loading
time of your business website, as those with a slower
access may have a difficult time accessing your
home page. In the end, creating a website that promotes
your goods or
services in a professional light will best
benefit your business.
Jonn Evans runs http://www.SuccessAlert.com,
and has written the book Success Alert - Conversations with Successful Internet Entrepreneurs which has been widely acclaimed
in a variety of online and print media. If you're interested in building a home internet business this book is an absolute
(NOTE: This article has been reprinted from http://www.ReprintableArticles.com with permission.)
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